In addition to the suggestions from the Beth and Philip, here's another basic check. Did you actually activate your engagement program? In the Setup tab of your engagement program ...
Currently there are two versions of MCE being offered and you can choose which one to take. Did you take the old one https://spark.adobe.com/page/5mFIv2owp7cgi/ or the new one http...
Was importing some things yesterday and can now confirm that the import will fail if there is an issue with a field that does not match, so you need to remove the reference to that...
Hi Charlie,
Not sure how the two elements of your question correlate, as a program and a database field do not necessarily correlate with eachother. In general:
If you have the Pr...
Hmm, not sure what exactly is going on there, but the standard behaviour is that hidden fields do not leave blank spaces. So I would have a look at your lp template code rather tha...
I have noticed that smart lists do not always process the latest changes all that quickly. Can you actually see an activity registered under these "strange" people to reset the sco...
I have experienced something like this a while back, with the browser of the user filling out the form being the most likely culprit. This was an old version of IE if I remember co...
Hi Kristal,
I think your problem is not so much with the flow, but with your smart list determining who enters the flow and when. Assuming after two email A sends people should not...
And to add insult to injury, you also need to take into account you won't see all page visits, depending on whether your lead accepted cookies or not. So your combination will alwa...
When you look at the My Tokens section of a program, I bet you have a token type "Email Script". That is where you'd use Velocity to set up a velocity script. Looking for the word ...