Level 10 - Community Advisor + Adobe Champion
Joined the community 19-09-2019
Level 10 - Community Advisor + Adobe Champion
Sr. MarTech Consultant
Netherlands
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Katja_Keesom
03-30-2021
Of course it depends on the type of emails and how they relate to the salesperson.In my experience, Sales are more interested in information on a person rather than generic statistics on an email. So in informing Sales I would look more towards smart list subscriptions with individual touchpoints, p...
1630 2 0
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Katja_Keesom
03-30-2021
Now that's an approach I hadn't heard yet. Great tip!
7934 1 0
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Katja_Keesom
03-29-2021
Hi both,As Sanford indicated, this is indeed behaviour that is all too common. And with the numbers you indicate one large email server upgrading their features to include a mailscanner can impact a relatively large part of your audience.Unfortunately the addition of the "Visited web page" is not gu...
1389 0 0
Discussions -
Well worked out, that should do the trick. If you want to be absolutely sure not to have someone in both flows, you can add a Remove from Flow between the two steps, to entirely remove the people who were sent the email before moving on to the SMS step.
3196 2 3
Discussions -
Did you check this person's activity log? Was the click registered only once, or was there a mail scanner or something like that registering clicks that the human was not aware of?In any case, you can prevent this by restricting your smart campaign to have people only run through the flow once per a...
4023 1 1
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Katja_Keesom
03-24-2021
Great summary Amy, will help lots of people being more at ease going in to the exam!
5807 0 0
Blogs -
Hi Beth,As far as I know that does not apply to all the cat1 bounces, only the ones marked as spam. There can also be server issues at the root cause of cat1 bounces. I tend to go a level deeper in my follow ups based on the bounce details. I have actually used this extremely useful blog and created...
3034 2 1
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Katja_Keesom
03-21-2021
Could it be that these individuals have whitelisted your sender account specifically?
3293 1 0
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Katja_Keesom
03-21-2021
The guidelines for the online exam are quite strict. Read them carefully and prepare properly. Also prepare for being thoroughly checked on following the guidelines before you can start your exam. The big brother effect can be quite daunting if you're not anticipating it.
2784 0 0
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