I would have broken up this process in several smart campaigns, each one requesting the next one after the wait step. That makes it easier to create different entry points.
Dependi...
Hi Michelle,
Retrospectively looking for an activity is going to be a tricky thing, especially because quite a few high volume activities have a retention period of 90 days. All ot...
Took part in writing the latest exam and along with the rest of the team we did everything we could to avoid questions like this. Hopefully you'll find a lot less frustrating quest...
There is a program status called 'Not in program'. Changing the program status to that will effectively remove them from the program. But as Mariah said, that would not be a recomm...
Hi Nancy,
No, MSI will not magically appear when you sync Marketo. It is a separate package that needs to be installed in Salesforce. What will work with the Marketo package instal...
And after updating the templates you approved the drafts again? That is an important step to make sure the changes in your template do propagate to the emails if at all possible.
Also true. I would actually investigate something like this for each step:
If previous email bounced, remove from flow entirely.
Send next email with choices:
If previous email w...
True. Unfortunately you cannot filter on the ones that were not sent for that reason (even though it is logged as an activity). I can imagine some work arounds but they do feel clu...
Just a quick addition to make it work: If you add a choice to step 6 to say If Email Was Delivered, specifying your first email to send and set the Default to Do Nothing it would w...
@Dave_Robertsactually explains it really well. The idea is that an editable module in your email can actually already have email-specific content so the template update will never ...