Katja_Keesom

I'm afraid I need a bit more context to make anything of that. Are you logging into Marketo directly or with Adobe Id? Are you using SSO or not? Can you provide a screenshot?

Hey there, I think the situation is not as bad as you fear. My expectation is that when you approve the segmentation again the segments will recalculate based on your new smart list criteria and you're good to go again. The big difference is that, while your segmentation was unapproved, you have not...

Option 3: After the wait step, add a step to "remove from flow" with a choice. If people are member of your smart list, remove from this flow and as a default "Do nothing".And I wholeheartedly agree with Jo on not determining your follow up based on whether someone opened an email as that activity h...

Slightly off-topic but your second email on Friday triggers me. Sending a second email / reminder to people who (seemingly) did not open the first email is a practice I would always advise against. The reason is that the "opened email" activity has no real connection to human behaviour. The activity...

Hey @Benjinc , The root cause is actually simple, but little known. It is not the checkboxes in the pop up of your screenshot that dictate which record is the surviving record, but that is determined in an earlier step. When selecting the two records you want to merge, YOU NEED TO SELECT THE SFDC RE...

Thinking along the lines of a Center of Excellence, I would assume having visibility on the source WS and the campaigns there allows for cloning them into your own workspace without giving you access to edit the original?

Hey there, that is a tricky ask, because it is difficult to report on something NOT happening, which is effectively what you want. There are two directions I am thinking of that could potentially help:You could hypothetically set up a People Performance report with custom columns, where a custom col...

That entirely depends on what you have already done in your production instance. If it hasn't been touched yet it might be possible to do an instance copy. If you have already configured anything in the target instance that is no longer possible. In that case you would need to import indeed.

Agreed that it would defeat the purpose to let people flow through to the next stream even if they didn't show the associated behaviour. The whole point of nurturing is to guide them to that next step and if they don't take the step, they shouldn't get the associated content for that next phase.I al...

Hi Babu, When it comes to web behaviour my first suggestion would be to implement the Munchkin tracking cookie on your site so web visit behaviour is captured automatically in your activity log. That does depend on the cookie being accepted though.In general, what you describe are all behavioural da...