Courtny_Edwards

Thats frustrating @kylecelinski - I can see the SJ issue has been upgraded to a major issue: https://status.adobe.com/. They'll be prioritising it, hopefully fixed soon! You can subscribe to notifications in that link to get support issue updates.

.... looks like its just been resolved since we've been messaging @kylecelinski, hopefully working now?

Yes, I would think so @kylecelinski It doesn't specifically mention Database as having issues, but Marketing Activities is. Do you know where your instance is hosted? I'd watch the issue and if you're still having trouble once resolved then I'd escalate

That is a really great point @SanfordWhiteman - we whitelisted Marketo IPs early on in setting up our instance as several people couldn't receive samples, but you're making me second guess that choice. We don't have deliverability issues currently, but could be a way to test and optimise. Also @K_Fl...

@kylecelinski - our instances seem to be working but there is minor issue for instances hosted in San Jose it looks like: https://status.adobe.com/

Thanks for passing along @Jon_Chen

Hi @dillonlee02 - We don't use Knak, but use something similar: Momentum by CleverTouch (a UK-based agency). For us, we use a mixture of both. I really like having the choice. For global dynamic content or repeatable programs in our CoE we use tokenized Marketo templates with snippets - which makes ...

@hermana Hi Alexa, I did what Amy suggested too - used a text token, and added it to our email & landing page templates in design studio. We use a token for the whole copyright line, not just the year - in case we then want to change the wording of our copyright in the future too. So we use {{my.cop...

Hi Alexa,Found this which may help: https://nation.marketo.com/t5/knowledgebase/email-template-updates-not-reflected-in-existing-emails/ta-p/299454https://experienceleague.adobe.com/docs/marketo/using/product-docs/email-marketing/general/email-editor-2/email-template-syntax.htmlI'd use a token for t...