SanfordWhiteman

By default, when a form is submitted, Marketo looks up the system Email Address field (the form field named Email ) and merges the submitted values into an existing Person record, if there is one.[1] If the address is not found, a new Person is created. The default behavior is desirable in the vast ...

In a recent post, you learned that having multiple form embeds in the same page, with loadForm called from more than one domain, causes fatal errors. Those errors can break any form on the page, depending on load order. (I didn’t mention this explicitly before, but when multiple forms are injected v...

Progressive Profiling (ProgPro) and Known Visitor HTML (KV HTML) are both handy features. But they can’t be used at the same time: when KV HTML is enabled, it takes precedence. And this makes sense. KV HTML means “Hide all form fields when the pageview[1] is associated with a known lead. Just show ...

If I didn’t realize this bug existed until today, safe to say nobody else did! The input mask feature for Text fields adds client-side validation: There are a couple of posts from way back about tweaking mask logic and switching mask patterns based on other fields (like having the Phone mask based o...

Widespread form submission failures are a MOPS nightmare — especially if you only find out when your boss sends you a screenshot. Oops. With Marketo forms, there’s one error that has the exact same cause, every single time I’ve looked into it for a community poster or client. This one: The cause: yo...

Velocity knowledge is useful even outside of Marketo. I’ve been waiting for a ripped-from-the-headlines example, and along came this Marketo Nation question: I’m calling a remote service via webhook. But the results aren’t coming back in a format the Response Mappings can understand (at least not fr...