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Hi @Camille_Venturi , With Recipient Time Zone active your Engagement program will start running at midnight in UTC +14:00 (midnight of the earliest time zone).Since your stream could have people qualifying from various time zones its always recommended to schedule it at least 25hours before the 1st...
Once you run the batch campaign all the leads who have exhausted content till that time will be removed from the program.But any leads those become exhausted after the campaign run will still show as exhausted.So you will have to set the campaign cadence accordingly (for e.g. to run daily at a given...
No, if you are removing leads there is no need to have an empty stream.
Hi @Jiwon , Log a support case with Marketo support.
HI @amyvoigt_PBC , Yes you will have to have a flow step. If you want to remove the leads use "Change Program Status" & set it to "not in program"As per your "Change program Stream" flow step will only transition leads to new stream(if created), but will not remove from engagement program. Hope thi...
Hi @NeerajTrikha_GA , Working fine for me as well.If re-login as mentioned by @Michael_Florin hasn't worked, try creating a new user & assign him the new role.
Hi @amyvoigt_PBC ,With the SL screen shot you shared, this SL will give you a list of leads who have be transited to the new stream "Exhausted" & NOT the list of leads who are exhausted. You should use the "Member for Engagement Program" as your filter & use "Exhausted Content" as the Constraint.You...
Hi @amyvoigt_PBC ,If possible share the screen shot of your smart list.I am sure you are using the "Change Program Status" flow step. https://experienceleague.adobe.com/en/docs/marketo/using/product-docs/email-marketing/drip-nurturing/using-engagement-programs/remove-a-member-from-an-engagement-pro...
Hi @NeerajTrikha_GA ,In the screenshot it seems you have multiple Workspaces.Please check the user for this role have access to the correct workspace.
HI @amyvoigt_PBC .Can you share your SL screenshot.Are you able to get people with exhausted content at the bottom of the stream?