Kenneth_Law

Greetings Nation! Marketo Support has released a few new features into our Support Portal to better align how the Case Submission and Case Management activities work with Universal ID. 1. Default instance selection When a customer is identified as a Universal ID contact and uses the Support Portal f...

To increase the security and privacy of our customer data, Marketo Support has introduced the option for our customers to tell us whether they allow Marketo Support Staff and our authorized representatives to access their instance while troubleshooting support cases. Do note that denying or delaying...

Marketo Support is excited to announce beginning March 12, 2018 the email address marketocares@marketo.com will be live! This new email address will replace supportfeedback@marketo.com that many of you have used for addressing your general access and Marketo Support needs. During the transition bot...

We are excited to announce that Marketo ToutApp has a new look! Beginning March 15, 2018 you’ll notice a sleek new color palette and updated terminology across the ToutApp application. While the look has changed, all of your existing ToutApp features and functionality will remain the same.Why am I ...

We are excited to announce an updated theme and re-branding throughout Marketo ToutApp. Starting next week (week of March 5th), you will see a new purple theme in the product and updated text in the UI once you login. Even with this new branding, all of your existing ToutApp features and functionali...