Jeff_Smith3

Jeff_Smith3

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Date Last Visited
‎06-30-2025 02:29 PM
Level 7
Joined the community 28-01-2015
Rank Icon Level 7
Senior Manager, Marketing Operations
SLC, UT
  • solved badge Re: Email sent to phone as text message?

    Thanks Robb! I had seen that before (but I knew that wasn't a practice with us), which is why I double-checked to see that it was indeed his work email address. It seems that this was something that he must have arranged somehow on his end.

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  • solved badge Email sent to phone as text message?

    I recently had a customer get upset, saying that we should never have sent an email to his cell phone as a text message. As I understand it, Marketo does have the functionality to send text messages, but it requires the use of a webhook and third-party vendor. Is that right? At any rate, this isn't ...

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  • solved badge Re: Tokens rendering with span tags around them

    You're right. I was using a rich text token. That explains the subject line fix...thank you! Any thoughts on the calendar file and why a token can't be used within the description box?

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  • solved badge Tokens rendering with span tags around them

    I'm using a token in the email subject line, but when I send myself a sample email, it renders as Subject Line. The same token renders fine in the body of the email (without the span tags), so what is different with the subject? I'm also seeing these span tags appearing in my calendar file when I us...

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  • Re: Using Multiple Email Addresses in a Token

    This doesn't seem to be able to work with multiple email addresses in a token. I hope someone out there can show me otherwise, but all my tests have failed.

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  • Re: Using Multiple Email Addresses in a Token

    Rajesh Talele Just did some testing using the trigger, and I did receive the alert this time. However, the other email address I included in the token (a co-worker) did not receive it. I tried using a semicolon instead of a comma in the token and also putting his name first in the token, but in both...

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  • Re: Using Multiple Email Addresses in a Token

    Rajesh Talele​ That's a really interesting point that I wasn't aware of. Normally, it's for a Fills Out Form trigger, but in my testing I used the "Email Address is..." filter and ran a batch. Let me go back and try the testing as a trigger. Thank you!

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  • Using Multiple Email Addresses in a Token

    We have white papers, webinars, free trials, etc. that, when requested on our website, trigger alerts that send to a hand full of internals, depending on the country that the request comes from. For example, if someone in Russia requests a free trial, then an alert gets sent to John and Ellen. Howev...

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  • solved badge Re: When you nest a program within a stream of an engagement program, ...

    Greg, thanks for all your replies in this thread. I am surprised that this basic info doesn't seem to exist in the doc on this topic: Add a Program to an Engagement Program Stream - Marketo Docs - Product Docs Thanks again!Jeff

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  • solved badge Re: Workflow for Removing Hard Bounces (Marketo-Salesforce)

    Kristen Malkovich​, I once removed a bunch of records from Marketo (but kept them in SFDC), and then when a large-scale SFDC update occurred it synced all the records back to SFDC. This was a huge headache because a number of those got routed to sales as if they were qualified, but of course were no...

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Public Statistics
Date Registered ‎01-28-2015 09:10 AM
Date Last Visited ‎06-30-2025 02:29 PM
Total Messages Posted 224
Likes Received 99