Jeff_Smith3

We've had a number of instances (and people keep bringing this complaint up) where invite emails, such as for a webinar, get delivered into the recipient's inbox without any issues, but when they register for the event they don't receive the confirmation email. The two emails are very similar, excep...

Whenever multiple values were used in a filter, it used to display a number in parentheses to indicate the number of values being used. It also would list them out until they filled the text space at which point there would be an ellipsis ("..."). Did this change for everyone recently? If so, does a...

We've had to disable form-prefill at the admin level, which now doesn't populate the email address on the unsubscribe form. To display the address they are unsubscribing (and since it's probably good practice, anyway), we'd like to include the recipient's Email Address in our system unsubscribe mess...

We have an onboarding campaign that sends a series of emails (divided by wait steps) to our net new customers. We use SFDC as our CRM. Those who get onboarded are the contacts who were listed under that opportunity when it closes. The team who oversees customer success wants to make sure that we onb...

Several members of my team and I have been experiencing a weird bug in our instance, and I wanted to see if anyone else was seeing the same thing. When we clone an email, change the From Address, and approve, it will revert back to the From Address of the email it was cloned from. We then have to go...