Jay_Jiang

Jay_Jiang

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Date Last Visited
‎08-21-2024 09:04 PM
Level 10
Joined the community 04-10-2017
Rank Icon Level 10
Senior Marketing Ops Specialist
Melbourne
  • Re: Managing Multiple Email Addresses for Same Person

    Alternatively, don't force people to fill out forms over and over again. If you have them cookied, allow them direct access to gated/premium content. This improves CX and reduces the likelihood of your problems happening.Furthermore, depending your business, you could create a membership/login area ...

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  • Re: Unable To Lock Row Error - Is this an example of MKTO fixing it?

    Is there a reason why you don't sync Marketo Programs to Salesforce Campaigns?The error is generated on the Salesforce side - see https://help.salesforce.com/articleView?type=1&mode=1&id=000338933 and Unable to lock row - Salesforce Developer Community If you're running a batch campaign to with the ...

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    6609 2 4
  • Re: How does Marketo tell the difference between a new created record ...

    If that's an activity log of a person, that's not standard behaviour to have multiple New Person activities.I'd recommend troubleshooting what's causing that in your CRM instead of figuring out a solution in Marketo.

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  • Re: Managing Multiple Email Addresses for Same Person

    Consider deploying a data quality management solution like RingLead or Cloudingo in your Salesforce.It's a challenge everyone faces. Until there's AI built-in into the marketing automation platforms to detect and notify you about these kind of duplicates, you're going to need separate tools with the...

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  • Re: Choice Condition Glossary

    Doesn't look like it in the DOCs. Found this Smart List Filter Operators Glossary - Marketo Docs - Product Documentation thoughYou can try asking your CSM or see if you can learn anything in University

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  • Re: Choice Condition Glossary

    One word of caution, there are limitations to using choices in the flow step versus using the same filters/triggers in smart lists.An example and something else to be weary of: 'Not webhook is called' is not the same as 'webhook is called' with constraint Error Type = HTTP Error 400: Bad URL request...

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  • Re: "Sync Person Updates to SFDC" activity

    Sync cycles only log an activity for a record if there has been a change to the record on either systemIf the syncs were copying the entire database every time, you'd be limited to very long sync cycles

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  • Re: Unable To Lock Row Error - Is this an example of MKTO fixing it?

    If your marketo program is synced with a Salesforce campaign, just change the status in the marketo program and the updated status will sync over to the salesforce campaign. Don't try to change the status in the SFDC campaign.

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  • Re: Middleware Syncing 2 Salesforce Orgs to 1 Marketo Instance

    I'm honestly shocked Marketo technical consultants would recommend such a solution. In saying that though, I did investigate such a concept for a franchise head office with 70+ franchisees where each had their own CRM instance (not salesforce) and the franchise head office wasn't willing to purchase...

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  • Re: Form submission using POST menthod

    a serialized POST payload is formatted exactly the same as a query string:param1=value1&param2=value2&paramN=valueNYou're trying to send an object and marketo doesn't recognize it.I'm actually confused what you're trying to do/achieve.

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Public Statistics
Date Registered ‎10-04-2017 12:36 AM
Date Last Visited ‎08-21-2024 09:04 PM
Total Messages Posted 686
Likes Received 509