Khyra

Level 3

Joined the community 17-05-2022

Level 3

Montreal

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pre-header preview hack

by Khyra 03-29-2023

Hiya folks, I'm using the following combination ͏  to create white space right after the pre-header to avoiding pulling the email's elements into the inbox view/envelope content. I post the combo in my HTML Source Editor and as soon as I click apply and go back, the ͏ portion of the combo disappear...

Discussions

2125 0 3

preheaders subject line
Re: Microsoft Outlook update, 2 column no longer responsive

by Khyra 02-07-2023

I came across this thread and can report that the proposed solution worked for my template: https://litmus.com/community/discussions/8998-rendering-broken-on-outlook-for-mac-version-16-66

Discussions

2778 0 0
Microsoft Outlook update, 2 column no longer responsive

by Khyra 01-24-2023

Microsoft Outlook underwent an update on the 19th. Now, the 2 column module in my emails is not responding as it should on the latest version of Microsoft Outlook for Mac desktop (blocs should be side by side, not one above each other). I'm wondering if anyone has also experienced this as of late? I...

Discussions

2926 0 7
Re: same emoji in different subject line not rendering

by Khyra 01-11-2023

Hi Jasbir, I removed the emojis from the SLs as I really needed to move forward with the email send but I'm curious about what you find so here's the requested info:emoji: 💸q code generated from this URL : =?UTF-8?Q?=F0=9F=92=B8?= Did you q encode the special characters? I have to in Marketo

Discussions

1727 0 1
Re: same emoji in different subject line not rendering

by Khyra 01-09-2023

Hi Sanford,Here are the exact subject lines as they are posted in Marketo:- Up to 40% off packages and more =?UTF-8?Q?=F0=9F=92=B8?=- Jusqu=?UTF-8?Q?=E2=80=99?==?UTF-8?Q?=C3=A0?= 40 % sur les forfaits et plus =?UTF-8?Q?=F0=9F=92=B8?= The second one is a French subject line with special characters th...

Discussions

3217 0 12
same emoji in different subject line not rendering

by Khyra 01-09-2023

Hi, I'm wondering if someone could explain why the literal same emoji is displaying in one of my emails but not the other? I copy pasted the exact same Q-encoded symbol from here, yet my SLs are behaving differently.

Discussions

3226 0 14

emoji emojis subject line
Re: Static from/reply-to sender address

by Khyra 12-19-2022

Not quite! I inputed the static info in the from/reply-to fields, did an email send and my IT team confirmed with me that the from/reply-to fields are still dynamic! Is there something I'm missing? Might it be related to the fact that my Marketo instance is on a shared IP?

Discussions

2399 0 1
Re: Static from/reply-to sender address

by Khyra 12-16-2022

Hi there,Thanks for your input. My Marketo instance is being used to to send internal employee communications and the idea is that we are trying to remove those inbox labels for that specific use case. And yes, the latest updates to the email have been approved and there are no token elements in my...

Discussions

2440 0 3
Static from/reply-to sender address

by Khyra 12-14-2022

I'm trying to put my Marketo from/reply-to sender address on a type of allow-list so that when emails deployed from Marketo to Outlook recipients do not have a BULK/MARKETING disclaimer. I was advised that in order to do so, the Marketo from/reply-to has to be static. I've removed all token elements...

Discussions

2476 0 6
Re: Form within a form pre-fill

by Khyra 07-14-2022

Thanks, that's very helpful! Am I pasting the below as is in the HTML source editor or editing the form's custom CSS? MktoForms2.whenReady(function(mktoForm){ let formEl = mktoForm.getFormElem()[0], frenchVersionLink = formEl.querySelector("a#page-french");frenchVersionLink.search += ( frenchV...

Discussions

2434 0 1