mtucker1

I was digging into why some of our users aren't being delivered our emails and found a good amount of users that used to be Unsubscribed but at some point opted back in. The Unsubscribe Reason field is not empty on these users and that's the only thing that I can think of that could disqualify them ...

We have lead scoring setup for our sales team, and currently alerts are only sent out once a lead crosses the set thresholds for their lead score. (Ex. b/t 1-5, 6-9, etc.)The sales team has asked if it possible to see what specific event triggered this lead score change and alert. Right now we have ...

We had a customer complain they haven't received any of our marketing emails so I dug into their record in Marketo and found they were marked Email Invalid and the reason was "their account doesn't exist". There is no record in their activity log though that they were marked invalid. Does anyone hav...