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Compute Formula User Guide

Introduction As a Flow Step, the Compute Formula service takes an Excel-style formula, computes it, and returns the resulting value to the selected field. This facilitates many different types of data transformations and use cases, including date math, text replacement, and composite scoring, amon...

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iOS 17 and Sonoma impact on Marketo Engage emails

Apple iOS 17 and Apple OSX Sonoma will introduce changes to how Safari opens URLs with tracking parameters in order to protect user privacy. Details on these privacy changes can be found on Apple’s website https://www.apple.com/newsroom/2023/06/apple-announces-powerful-new-privacy-and-security-featu...

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Upcoming Changes to Dynamic Chat activities

We are announcing some changes to Adobe Marketo Engage activities that are related to Dynamic Chat. To support new Dynamic Chat offerings announced at Adobe Summit, and to better match standardized naming conventions, we will be updating the names of some existing Marketo Engage activities and attri...

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Upcoming Change to Marketo REST API

Starting in the October 2022 release, we introduced a minor change to Marketo REST API response message. What is changing?First, let’s begin by looking at the standard defined by the Internet Engineering Task Force (IETF) in RFC 9110. In particular, the standard for Control Data in response message...

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Upcoming Change to Inferred Country Field

In the March 2023 Marketo Engage release, we will be changing several values used to populate the Inferred Country field for new Persons. What is changing?Several of the values used to populate the Inferred Country field are changing. More information on inferred fields can be found here.The follow...

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How to Submit a Support Ticket as an Authorized Support Contact for Mu...

If you are an authorized support contact for multiple different accounts with the same email address and Marketo login name (typically we see this with consultant profiles) you will need to follow a different process to submit a support ticket. Typically these profiles will have Universal ID for sev...

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How to Access a Second Instance with Universal ID (UID)

If you are invited into a second instance with Universal ID (UID) enabled, you will need to follow the process below to ensure that you are accessing your second instance correctly. IMPORTANT NOTE: When an admin user in Marketo is inviting you into a second instance, in order for Universal ID to wor...

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How can I Access My Marketo Measure (formerly Bizible) Instance?

As of November 2020, Marketo Measure was migrated into the Adobe Admin Console. What this means is that user management for Marketo Measure is now done through the Adobe Admin Console. Because of this, anyone who needs to be a Marketo Measure user will need to be added through the Console. For secur...

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How to Submit a Support Case for Marketo Measure (Formerly Bizible) as...

As a Marketo Measure only customer, you need to be set up as a Marketo Measure Only Support Contact to submit support tickets for Marketo Measure through the Nation (nation.marketo.com). IMPORTANT NOTE: Although user management for Marketo Measure is done through the Admin Console (adminconsole.adob...

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Marketo Engage Performance Tiers

In September 2022, we released two Marketo Engage Performance Tier packages:Performance. Additional performance to meet the needs of high demand marketers.Performance Plus. Highest level of performance to meet the needs of any marketer.When you purchase a performance package, additional infrastructu...

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