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Issue:My landing page is showing the wrong title, why is this and how do I fix it? Solution:When you clone a landing page, the title of the old page carries over to the new one. In order to update the page title please see Edit Landing Page Title and Metadata for detailed instructions.
If your lead page layout is incorrectly formatted because the Original Referrer field is too wide or long, follow these steps to correct it. You'll need administrator rights in your Salesforce account. The following solution will not work in SFDC Professional Edition because it involves removing a M...
Technically, you cannot move records backwards in a progression status. The only so called “backward” status that you can change the record to is a progression status of “Not In Program”; however, doing this removes them from the membership of the program. If you do this procedure, this will allow...
Issue:When I try to approve an email I get the following error:Error approving Email Name - Sending IP is empty or not validThis is a article attached imageSolution:You likely have multiple dedicated IPs and you did not choose which one to send this email from.1. Edit Draft of the email in question....
On the Schedule tab of a Smart Campaign, you'll see a count of the number of leads who are blocked from receiving emails: Here are the reasons why your lead might be blocked from a mailing:Unsubscribed = TrueEmail Invalid = TrueMarketing Suspended = TrueBlacklisted = TrueEmail Address is emptyEmail...
This is a article attached imageUpon signing a contract with Marketo you are provisioned a Marketo instance and a Support Service. There are four different types of Support Services which are available to meet different customer support needs:Online(Legacy) Business or PREMIER SUPPORT BUSINESS(Lega...
Marketo calls to the Salesforce APIDuring a single sync session, Marketo makes 25 API calls to check if your Salesforce objects need updating. Because your Salesforce sync happens in 5 minute intervals (default setting), each day Marketo makes 7200 API calls to your account to see if any updates ar...
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Hey Sanford, I can understand why someone may be upset due to an email sent out with a mistake. We should all remember what that feels like. Your reply to Aliza comes across condescending because you tone policed her-It's important to maintain a friendly community. It would be more helpful to expla...
Yeah, we have been through several CSMs and unless they take the time to reach out and introduce themselves, I'm not aware of who the latest one is. If we have questions, it's a guess if you have the most current email address. Very frustrating experience. Great idea, Grant.