Level 3
Joined the community 20-08-2021
Level 3
MOps and Graphic Designer
Atlanta, GA
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by
bjohnson
09-22-2022
Technically both you and @SanfordWhiteman are correct. I pulled a send list back when this campaign was sent in early June, but I wanted to double-check myself. I learned during this that email sends are only saved for 90 days and opens are saved for 24 months. Thank you both for helping me out!
1598 0 0
Discussions -
I have an email performance report that says over 6,000 people were sent an email. However, when I look a the Results tab of the Smart Campaign, only about 750 people were sent the email. So I'm confused why the Email Performance Report and Smart Campaign numbers are so far from each other. Any idea...
1629 0 3
Discussions -
by
bjohnson
09-19-2022
Nevermind! It took a few minutes for the image to update. It's working as expected.
1332 1 0
Discussions -
When I have a PNG that has a partial transparent background, does it convert to white for everyone or is it happening to me in error? Part of an image that I'm trying to use needs to be transparent so the background color of the box will show through. Is this possible?
1334 1 1
Discussions -
by
bjohnson
08-08-2022
This makes perfect sense. I didn't know about this feature before. Thank you for your help!
2841 0 0
Discussions -
by
bjohnson
08-08-2022
This is the reason that it gave? Reason:System flow action sysActionChangeDataValue resetLeadEmailStatus
2847 0 2
Discussions -
by
bjohnson
08-08-2022
Thank you, Darshil. That was going to be my first course of action, but it's not listed. See screenshot. For the campaign ID, is it the last four digits of the eight digits you see in the screenshot?
2862 0 6
Discussions -
Hi! It looks like some contacts got involuntarily unsubscribed when they were added to a list. I'm having an issue trying to locate the Smart Campaign that is doing the unsubscribing. All I have is the campaign ID. How do I find the campaign that is doing this with only the Campaign ID from the pers...
2873 0 8
Discussions -
Hi! If campaign members have been incorrectly marked as "successful" is there a way to change that status after it's been given? Thank you.
2143 0 3
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