bjohnson

@Dave_Roberts yes sir! I will definitely. Going to work on this hopefully tomorrow or Wednesday. I'm doing reports today and playing catch up from the long weekend. Hope your 4th was great!

That would be awesome. Thanks so much for your help with this.

Thanks Dave! This make a whole lot of sense. Here is a Marketo LP with the form (we had our implementation team build this LP template and form): https://go.banksouth.com/gen-construction-contact-lender.html Here is a form on our website: https://banksouth.com/lake-oconee-home-financing/#form

Thanks @Darshil_Shah1. Here is the step values for the Newsletter channel:Do you recommend I change the "member" campaign to "sent" instead of using "Member" for the status? Then change "Influenced" to "Member" and reset that as the Success state?

Thanks Darshil. Do you have any other recommendations on how to stay out of the Promotions Tab in gmail or to not land in the spam folder? We've also getting many reports of our emails landing in spam folders, myself included, when I used to engage with our emails. What are your thoughts?

Hi @Darshil_Shah1, thank you for your input. Here are some responses. Increased email volume: Did you send more emails in December and January compared to November? Email fatigue can set in if users receive too many communications, leading them to tune out. No, in fact, I'm sending a little bit less...

@cookiemonstersa very valid point! Thank you everyone for your feedback! Very helpful.