Hoppers13

Level 4

Joined the community 19-08-2021

Level 4

Marketing Automation Coordinator

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Re: Onboarding campaign issues

by Hoppers13 10-21-2024

my bad people! we've had sync issues so it all needs retesting! will keep updated as i find out...

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1716 0 0
Re: Onboarding campaign issues

by Hoppers13 10-16-2024

good idea Jo, thank you, but i'm just creating new email address to be honest. we alright have issues surrounding duplicate records so I wouldn't want to muddy the water further in our test environment. thanks, Mike

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1822 0 0
Re: Onboarding campaign issues

by Hoppers13 10-16-2024

have amended to: still not firing Sandford. cheers, Mike

Discussions

1835 0 4
Onboarding campaign issues

by Hoppers13 10-15-2024

hi all, been a while, can't believe im reopening this can of worms, thought it was setup forever. we've noticed that our onboarding program isnt firing for newly created leads. here's why: we're only sending the welcome email based on data value change: consentemailallowed. so we're going back into ...

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1898 0 6
Re: Multiple automated program reporting

by Hoppers13 05-02-2024

thanks Zoe, you're right. I was trying to find a lazy way of extracting them all on one file together with the data values averaged for me already, but if looking at each report is the best way then so be it. Mike

Discussions

1724 1 0
Multiple automated program reporting

by Hoppers13 05-02-2024

hi all, i'm looking for simplest way to report on our automated program performances overall please. IE One report for all of our automated email programs. the least manual work required, the better. but if i need to extract & then play around for charts etc that's fine. We have three automated, tri...

Discussions

1749 0 3
Re: Generating automated report -

by Hoppers13 05-01-2024

Hi all, please does anyone have any further info around doing this? we too have automated emails which we'd like to report on in isolation with minimal need for manual work. thanks, Mike

Discussions

1607 0 2
Re: Upto 600 characters in a token - formatting issues - URGENT!!!

by Hoppers13 04-23-2024

thank you all for trying to help, although its getting a bit complex for me. this is the bit of the code: for reference the information that you have sent to us is documented below.

{{my.TEComplaintDetails:default=edit me}}

then the way the agency has set up the api, this token pulls in a free text f...

Discussions

1797 0 1
Re: Upto 600 characters in a token - formatting issues - URGENT!!!

by Hoppers13 04-22-2024

okay so the token causing issues is: {{my.TEComplaintDetails}}.if people complain with minimal info there's no issues, but 600 characters, could be inputted and our paragraph text expands the width of the email container, the whole email view is zoomed in and its a mess!

Discussions

1833 0 4
Upto 600 characters in a token - formatting issues - URGENT!!!

by Hoppers13 04-22-2024

hi all, we used an agency to develop an api sync and are now left in a situation where we're testing and some formatting components are going amiss.we've a 'complaintscomments' token pulling in upto 600 characters in as token data, and its pulling in wildly on some clients' as you can imagine in tes...

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1886 0 6