Edward_Rumsey

Edward_Rumsey
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Date Last Visited
‎10-09-2022 10:54 AM
Level 3
Joined the community 28-06-2021
Rank Icon Level 3
Technical Consultant
London
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  • solved badge Re: Cleaning up Person Source
    by Edward_Rumsey name dot 12-09-2021

    Hi,Yes, the batch is for a historical back-update of the person score whilst trigger will deal with any new persons scores. Once the batch has run it will be made obsolete in needing to be run again due to the constant progress of the trigger.

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    1969 3 0
  • solved badge Marketo Sky Event Cap and Unregistering not being accounted for
    by Edward_Rumsey name dot 09-22-2021 quickview

    I have setup the event cap on Marketo Sky. However, if the event cap is reached and then someone's program status changes (to not registered because they want to unregister etc.), the event cap does not take this into account and anyone who then tries to register is put on the waitlist - even though...

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    Discussions
    2202 0 2
  • Re: 2 Marketo campaigns in same program
    by Edward_Rumsey name dot 09-22-2021

    The two campaigns in one program are unlikely the issue, but more so the webservice api - a change in title for this discussion thread might help your response rate here? Also, providing screenshots/text of the smart filters used and the webservice in question may provide clarity for someone to answ...

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    Discussions
    875 0 0
  • Re: Smart List Logic
    by Edward_Rumsey name dot 09-21-2021

    Agreed with Sanford, check out the advanced filters option top left of your smart list: Then in the box next to it use the numbers of the individual filters to create and/or logic.Checkout here for more: https://experienceleague.adobe.com/docs/marketo/using/product-docs/core-marketo-concepts/smart-l...

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    Discussions
    1496 0 0
  • solved badge Re: Triggered Alert contains previous value
    by Edward_Rumsey name dot 09-17-2021

    Could likely be the form not pushing the data back to the Database, have you checked the data is correct in the Database for a lead in this instance you described?

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    3503 0 0
  • solved badge Re: Salesforce Account Not Syncing to Person's Company Section in Deta...
    by Edward_Rumsey name dot 09-17-2021

    Chris is right, it's also worth checking in Marketo in the Data Management in Admin, that the CRM Field Map isn't empty for the expected fields. If they are empty, it's likely a visibility issue that SFDC needs to grant access to on the Marketo user.

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    2521 1 0

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Public Statistics
Date Registered ‎06-28-2021 05:42 AM
Date Last Visited ‎10-09-2022 10:54 AM
Total Messages Posted 21
Likes Received 11
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