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So basically I have to have Dev use the API to to remap the custom objects to the correct contact?
But when the Custom Object is linked to / deduped against the Customer ID, shouldn't we in theory not need to relink it?
Hey all, We use Custom Objects to log a) both the information existing on a person's online account as well as b) recording purchase history in our Marketo DB. However, due to some integrations we on occasion get duplicate email addresses in our system and have to merge the two records - sometimes v...
I am trying to set up the native salesforce integration for our Marketo instance. I am experimenting with in our Sandbox instances first, which I connected over the weekend. When I was playing with the people in Sandbox, I noticed that I could not merge a Marketo-only record with it's duplicate reco...
Thanks, Sanford. That is definitely less than ideal to not have success be revoked with the program status change, but at least it can be!
We have a channel that has the following steps: 10 - Member20 - Filled Out Form (Success)30 - Influenced (Success)40 - Lead Not AcceptedI've noticed that people that are the "Lead Not Accepted" status are still marked as a Success in these programs? Is this by design or is this something I should pu...
Hey - So I think I have gotten this solved on my end. The webinar user needs to also be an admin user in Zoom - the instructions definitely don't make that clear, making it sound like you only need a Zoom admin to set up the integration. I also don't love the idea of the being scheduling the webina...
Does the webinar user ALSO need to be an admin? Because when admin access was revoked from the webinar user, the integration stopped working. The documentation everywhere implies that you just need an admin to set up the integration, not keep it active.
I've already done that - are you saying I need to re-add them?
Hey! I found this doc because I was stuck with "how to the attendees report back":https://docs.marketo.com/display/public/DOCS/Create+an+Event+with+Zoom This is the tip at the bottom:It can take up to 48 hours for the data to appear in Marketo. If after waiting that long you still don't see anything...