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Hi @Darshil_Shah, We launched the engagement program/smart campaign marketing intiative last week and it is going well. The only problem is that we set it up in such a way that when we added new people to the streams, they are going to hit the initial wait step all at the same time instead of in sep...
Got it, thank you so much, Darshil!
That is helpful, thank you Darshil. What would you recommend I do in a situation where we want to send out an email on a daily basis? Would the Wait Step be set to pause someone for 22 or 23 hours and then keep the same send time in the Engagement Program as shown below?Thank you,LK
Hi Darshil! Thanks so much for your help on everything. I now have yet another complication... Thankfully, we haven't launched the marketing initiative yet, but are hoping to do so next week. The complication that I've come across is in coordinating the scheduling times between the Wait Steps campai...
Thank you Darshil! That helps. Another question...We are at launch point now so this is urgent. To reiterate, the configuration of my new test is that I have 6 total smart campaigns embedded in a total of 6 EP streams. So each EP stream will contain a different combination of the 6 smart campaigns. ...
I set up another EP test. I have each email campaign in its own Default program. I embedded each program into two streams and set the stream cadences to run Mon-Fri starting at 2:20pm. I set up a Wait Steps request campaign, as you recommended, and added the request campaign flow step to each email ...
Thank you for responding to my latest questions! With regard to your suggestion below, what would this look like in terms of each EP stream? I'm concerned about adding an email directly in each stream because we will want to send them the same emails when they are moved to the next stream and the EP...
Thank you so much Darshil! I haven't used EPs for a LONG time so this has been a learning experience for me. While I definitely agree that using the EP's built-in stream cadence is the best way to go, the marketing team prefers to run more restrictive scheduling, i.e., send the email every 30 days, ...
Hi Community,We are launching a big marketing initiative in two days (yes two days!) and I have been testing using embedded smart campaigns in an Engagement program like crazy. A few questions have arisen: With emails embedded in the Engagement program, is it possible to disable communication limi...
Hi Community, Our team is seeing an unusual situation where the Email report in a smart campaign is including emails that were not sent in that campaign. This is happening in several campaigns, from what we can tell. For example, the emails outlined in Red below were never sent from the campaign but...