adele_briggs

Level 3

Joined the community 09-06-2021

Level 3

Marketing Systems Specialist

Grantham

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How has a contact become unsubscribed?

by adele_briggs 07-01-2021

I am starting to learn more about the unsubscribe behaviour in Markto. We currently have a preference page set up, and I was of the understanding that the attribute unsubscribed isn't being updated correctly (I'm in the process of checking to make sure it is). I have noticed a contact today with the...

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1990 0 3
Re: Unsubscribe Attribute and preference page opt out

by adele_briggs 07-01-2021

Good advice. I intend to improve our process but wanted to make sure I understand how it is working.thanks.

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3781 0 0
Re: Unsubscribe Attribute and preference page opt out

by adele_briggs 07-01-2021

thank you for adding this, my thoughts were to add in a rule that changes the unsubscribed to keep them in sync.

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3782 0 0
Re: Unsubscribe Attribute and preference page opt out

by adele_briggs 07-01-2021

thank you for clarifying it is what I suspected.

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3783 0 1
Unsubscribe Attribute and preference page opt out

by adele_briggs 06-25-2021

Our instance currently has a preference page set up to manage the unsubscribes. When a contact opts out of email comms, a custom field is updated called Marketing Opt In = True/False. I've tried to research if I need to ensure that the Unsubscribe attribute needs to be updated/managed in Marketo. F...

Discussions

3841 0 7
Re: Editing an email template from preview mode

by adele_briggs 06-25-2021

Thank you for clarifying. 😄 I can stop looking and move on.

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1314 0 0
Editing an email template from preview mode

by adele_briggs 06-24-2021

Hi, I'm trying to edit an email template in Design Studio but the template is opening in the source view as opposed to a Preview. I thought I had already edited a template in this way. Am I mistaken, or can they only be updated using the code?

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1333 0 2
Re: Data Value Changes when a form is completed

by adele_briggs 06-21-2021

Thank you 😊 that is what I suspected. I can see that some had been set up, which was causing some strange loops in the SF system. Thank you so much.

Discussions

2034 0 0
Data Value Changes when a form is completed

by adele_briggs 06-21-2021

Hello I am new to Marketo. I wanted to check that I do not need to set up a flow to recognise the changes made on a form submission? The form in question has two tick boxes and the user can either leave unticked or tick to update their email preferences and selected submit. It looks a like a trigge...

Discussions

2042 0 2