adele_briggs

Thank you for pointing this out. I did get permission from our DPO that they were happy to proceed with this option.

Ahhh Amazing 😊 I am going to have a run through of this now. I have used the check box for yes and no, but didn't realise I could use with only one.If this works it will save so much.I shall pop back in if I get stuck 😁 thank you so much for such a quick response.

Hey, it is synced with SFDC. I will look through the ones that are in Marketo and not SFDC and vice versa. See if I can spot anything. I was sure if they are taken out of the program and then new people come in this would account for the differences.

Marketo has more than the SFDC instance. after some investigation there is a stream which has the bulk of contacts and I can see that there are 28 in the SF campaign that are not in the Marketo Nurture at all - 195 in Marketo don't match the SF list. 168 don't have an email address. I can't figure ...

Thank you for confirming 😁

I think this may have been answered by another query I raised. It has just made sense.... 'if someone unsubscribes from your emails through the list-unsubscribe headers in Gmail or similar, this will change the default Unsubscribed value to be True.'

Ooo just to clarify, when you say Unsubscribed automatically, does that mean that if Unsubscribed = True and the contact falls into a static list that they will not receive the email? Or is it good practice to exclude them in a master list? Thanks