Oz_Platero

Hello Shelly Wilson‌,You may also want to explore creating a status of Excluded for the the nested programs. Then create a smart campaign per nested program to find the criteria you are looking for such as was sent email x,y,z, etc. Then in a flow steps add to the nested program with status = Exc...

Hello Nathan Hutchison‌,But when I update the record again after the sync cycle, the record does not push. Is there a limit to the frequency records can sync between Marketo and Salesforce? Lets assume you only have this person in both systems. Then the fastest frequency data will push is every 5 ...

If you are open to trying other Marketo options you may want to explore the benefits of an engagement program to help you with the Cadence aspect and the ability to use Pause or set back to Normal based on other activities.

Hello Danielle Solomon‌,I think you will find this article written by Sandy helpful to help do math in flow steps a bit more precise. https://nation.marketo.com/community/product_and_support/blog/2019/07/02/simulating-wait-step-choices-using-date-tokens-and-date-math Given your setup is a batch you ...

They cannot out of the box. They can if they get creative, but it requires advanced knowledge of various support tools.

Yeah, I don't know that there is a solution without an opportunity cost/impact somewhere else.Perhaps support canMove the SFDC timestamp they have back to before the first person failed to sync. (could create a bit fo a backlog)Support may have other engineering optionsYou could also try and make th...

Hello Amit,Marketo support is also able to bring back some deleted assets. Please check with them on what they can bring back for you.

Hello Taylor,Try and approve the email, send yourself the email through a single-flow action or test smart campaign. In approving Marketo may tell you if there is something wrong with the email such as the subject line is missing, malformed token, etc. Through the sending piece you can look at your...

Hello Connor McBride‌,Can you check that record and see if there is any "Merge" activity.A/B Testing has 2 background campaigns to do the A/B and winner parts. The background 'exploration' Smart Campaign, and the winner is sent via the 'exploitation' campaign.More info on 100% A/B test + sending to ...

Hello Milena Volkova‌,The reason it is not pushing to SFDC is because it is not detecting a change in Marketo across one of these sync steps. You could remove records from program, and then put them back in at the appropriate program statuses. Then the bi-directional sync will detect a change for ...