michellechopin

Hey @tarumatu, Catching up on your messages, I wanted to address each one at a time:That's great that the change to using a single program to manage the welcome email and the related follow-up emails is working out 😀For the repeated survey choices, check the Smart Campaign Settings (under the Sched...

I appreciate those specific details, @SanfordWhiteman - your expertise is always admirable 🙌 I think those are important definitions, ones that I will also now use when explaining to folks how Known People are comprised in/by Marketo - we tend to run into the issue with people not understanding why...

Hi @tarumatu, I've broken down your questions/comments into three points so I can answer better, and ask clarifying questions to better direct you:If using a single Engagement Program with five streams (one for each of your topics), you would include the three emails per topic in each stream. With a...

A few suggestions, most of which potentially only provide inside for not receiving emails to your corporate inbox: Check your "from email" - I was recently testing something in email body content so I hadn't updated the From Email in the settings. Our instance has a default From Email address that i...

Hi @angelavt, In addition to @SanfordWhiteman's detailed answer, here's more information about Known records/people in Marketo: Known PersonAny person data in the Marketo database is considered known person data. There are a variety of ways for someone to enter your database, including: CRM sync, fi...

Hi @tarumatu! Because Marketo doesn't have a testing scenario built in that allows you to test non-nurture emails the way you would a nurture stream, I have two suggestions for you:Still set this up as an engagement program - you can use a single stream per choice (no need to worry about transition ...

@Ather01 I saw this presented at a recent conference I was at and seeing this post now reminded me to ask - will there be the same option available for MS Dynamics integrations? This is a great addition for more/additional information on CRM sync so hoping we get to use it as well!

@SanfordWhiteman - I KNEW it would be something simple and I appreciate you spotting that (this is a prime example of "I've been looking at this too long and have gone "blind" to it"). Thank you! I've adjusted the stored values to the more common format you listed - YYYY-MM-DD - so that it's easier...