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I got another large round of failed items - only 33 got updated, leaving another 100 in the failure category. However, this time I noticed it was those with a revenue number, so I removed the Revenue field from the import sheet/list and every single one went in. It seems that, despite TAM accepting ...
That makes sense - just not sure why the error report is so vague, when others are much more specific i.e. lead exists in another partition, invalid email address. It would be much more helpful to know what specifically is wrong, especially in larger lists like this (what if they're all different?!)...
Hi Community Experts! I'm playing around in our Target Account Management for better understanding before we set it up in our new instance, and when importing Named Accounts (downloaded them from our CRM), only 65 of my 202 accounts get imported. When I download the failures/errors, they are all lis...
@Darshil_Shah1 We're currently in the process of launching a new instance of Marketo and a HUGE part of it has been cleaning up fields and ensuring that we're only using one per applicable data point. It's been a long, but fulfilling and insightful exercise and we're looking forward to presenting th...
No you don't need to have Admin access to use Target Account Management. You have to assign a license to the user who needs access (and they can be admin or not). In case you've not done that part, here's how to issue a license. We had some challenges with non-admin users not being able to access TA...
Hey @Darshil_Shah1 , You are right about those people not getting the emails as having bad/missing data - that's how I noticed that email addresses were missing because I ran the smart list to see who had gotten NO email at all, and only those people showed up. Turns out that the error wasn't on the...
Thank you both for your insight/suggestions, @Katja_Keesom and @Darshil_Shah1! With those, here are some updates (this covers both email sends):Checked the Campaign Members tab and all 693 people are showing in there (no one is left in the Qualified People tab); this is also confirmed on the summary...
Hey @Darshil_Shah1 , Always happy to give more insight! I see no send activity for Email 02a (or Email 01a) in the campaign results. Just the Send Email and Email Delivered details for Email 02b (and Email 01b)Only the 50% assigned by the random sample got an email; the other 50% got nothing It's li...
Hello Community! I'm working with one of our Program Managers to send out a multi-email campaign that has testing on every email going out (either subject line or whole email). The first two emails have gone out (one last week, one today) and when I run the report to see the two emails (and determin...
Hi @Dave_Roberts , Thank you for the specifics on this and for confirming what I assumed (although in my far-less concise/knowledgeable terms 😋). I will see what our creative team has available - I don't need to be able to adjust the colors/details on this specific logo; it was the only option with...