Level 6
Joined the community 14-08-2020
Level 6
Principal Commercial Platform Architect
Massachusetts
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derelict_wombat
02-19-2025
This completely depends on your organization's compliance model and regional footprint, but when it comes to opt/in you might want to consider breaking apart Sales and Marketing email opt/out fields into separate fields? "Generally" sales reaching out to a current customer shouldn't be blocked by t...
1313 2 0
Discussions -
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derelict_wombat
02-18-2025
Agree with this one! I think every Marketo Admin probably suffers this pain eventually.
641 0 0
Ideas -
I need to be able to run a trigger when someone is created through a DynamiChat dialog. Can we get a constraint for DynamicChat added?
350 2 0
Ideas -
I'd love the ability to be able to export the dialog script into a format such as PDF or other wireframe that can be then downloaded and shared internally. This would be very helpful when proofing logic with users who do not have access to the application to review the chat details and logic.
285 0 0
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derelict_wombat
11-07-2024
Curious if anyone has seen this in their instance yet? Release notes are showing that its "shipped" but we don't seem to have access yet.
1948 1 0
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derelict_wombat
10-29-2024
Workspaces add a lot of complication from an operational standpoint. Unless you have to completely separate your customers via partitions I would highly suggest NOT using workspaces if you can help it. (From personal experience). It seems very strange to me that a SMS provider would require workspa...
1350 0 1
Discussions -
So I'm trying to test a chat dialog where I am using conditional branching to push people who don't have certain data on their record down another path. The issue that I'm running into is that when I try to preview the my dialog it always sends me down the primary path and I can't seem to test/previ...
624 0 0
Discussions -
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derelict_wombat
10-07-2024
#2 is on my list as well that I've been meaning to ask about. I need to capture the Adobe Analytics Campaign variable (similar to UTM) in order to properly attribute what drove someone to the site before they converted via chat.
4107 0 0
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