derelict_wombat

@Michaela_Iery3 great post! I would also add a comment that depending on what the rest of your current tech stack is that might also influence this decision. Example - > if you are currently using Adobe Analytics for web analytics then the natural extension (IMO) is to upgrade from AA to CJA.

100% this. My team needs to be able to track conversion by marketing channel and being able to capture campaign parameters via DynamicChat is an absolute must!

@Sreekanth_Reddy Q: The dynamic content by attribute is great, but will the dynamic content by segment still work?A: First version will be with attributes and we will work on getting segments going forwardDo you have a timeframe for this? We are starting to look at migrating our templates to the new...

@jace_brendle - add this to the the Ideas section when you get a moment. This is actually a really important feature that is missing from DC especially ability to capture UTM or other campaign tracking parameters.

Hi @nshah If you go into that Change Data Value on May 22nd and see what the source is. Wondering if this is getting synced back from your CRM?

This is a great enhancement to dynamicchat. Is the scoring only available on live chat or is it able to be set on any goal for any dialog?

Hi @ashah123 Yes - that was my thought exactly. Either solution I think can work but if they are in the engagement program anyway then it might simplify it for you to just reference that.

Hi @ashah123 I think what you are doing can work but had a thought to maybe simplify it. If your warmup campaign is setup using an engagement program(assuming this is true?) If so, when you add these new people to the engagement program you could then exclude members of that engagement program or ...

Are you seeing the "Unsubscribed" field getting updated? Its unclear from your screenshot if that field is getting updated or not. It appears that the email program status is getting updated I think based on what I see in the image but not the actual field.