Tyron_Pretorius

There are two things you can try:i) Wait for 5 minutes to see if the lead then syncs to Salesforce. Marketo and Salesforce sync every 5 minutes on their own to transfer lead info.ii) If i) does not work then use the "Sync Person to Salesforce" flow action in a smart campaign or find the person in a ...

Duplicates can also be a nightmare for Sales where leads are being contacted multiple times from different sales personnel. We had this issue last year so we had to identify the source of the duplicates and cut it off. I inherited an instance with 13k duplicates so even after stopping new duplicates...

What if you have multiple campaigns within a single program then a {{my.token}} won't work if you want to use a single webhook?

Another workaround I have found useful is to use the {{campaign.description}} token in webhooks so that the same webhook can be used for different smart campaigns but have different payloads or be sent to different endpoints by editing the description of the campaign sending the webhook

If the Marketo leads failed the first time they tried to sync then the "SFDC Type" field on the person will be empty since they have never synced to SFDC so you can use this "SFDC Type" field in a smart list to gather these "never-synced" leads If the leads have synced to SFDC before and failed in a...

@LaurentSTP If you want to randomly distribute leads from the smart list into static lists for sending the email then you can use a smart campaign with the flow step below to split the list in 2

If you have the Marketo program mapped to a Salesforce campaign then this should happen automatically. It could just be a lag and time is needed for the new statuses to sync over. You could tryCreating a smart campaign with a smart list of all people in the webinar programUsing the "Sync Person To S...

@Kim_Wieczner We used these links in our last webinar and there were no issues. For our next webinar, I'll check to see what the options are when I don't log in with my Zoom account