stacenic

Level 3

Joined the community 17-02-2020

Level 3

Marketing Operations Manager

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engagement program stream issue

by stacenic 11-16-2020

Hi All! I'm wondering if anyone else has experienced this issue before... We have an engagement program that had 2 stream - a content stream & a transition/removal stream. We decided to add an additional segment to our program, and created an additional content stream. When I was adding records to t...

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Re: how to check status of field syncing

by stacenic 11-11-2020

Thank you for the quick response! It does not look like I can filter by a specific field - it's just a general overview of all of the sync statuses and sync errors. I'd like to drill down by specific field if possible

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3523 0 0
how to check status of field syncing

by stacenic 11-11-2020

Hi! Is there a way to look at a field under field mgmt to see if it is syncing properly or if the sync is broken? (with SFDC) What is the best way to do a health check of the SFDC/Marketo sync?

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Re: identifying unengaged records in database

by stacenic 10-28-2020

Thank you so much for your help! Marketo support was not helpful at all

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3754 0 0
Re: identifying unengaged records in database

by stacenic 10-27-2020

Ah yes I see that now. So this will take into account people who have never engaged with us, not just they haven't engaged with us once? I want to be sure we don't run into the issue of if they have one program (out of several they are members of) that qualifies them, they are automatically counted ...

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Re: identifying unengaged records in database

by stacenic 10-27-2020

Hi! Thanks for the input! How does the reverse logic work if the smart list will now look for people NOT in the program if they are in fact members but just did not reach our "success" statuses? I'm not seeing how this will work

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identifying unengaged records in database

by stacenic 10-26-2020

Hi All! I am having some trouble creating a smart list of all of the unengaged records in our database. The primary filter I am using is this one: The issue, is that when I do a deep dive into some of my programs, I am noticing that if a person was not marked as "responded" for at least 1 program, t...

Discussions

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reporting on marketo programs

by stacenic 10-19-2020

Hi All!I recently created a smart list to see all of the prospects in our database who have not been influenced by our campaigns (all time). The idea being, we want to see how much of the database we have not activated yet & try to get them to engage with us. I want to break this down even further, ...

Discussions

1872 0 1
new field sync

by stacenic 10-01-2020

We recently created a new field that is needed for our Marketo database. I read in a separate thread the best way to do this is to create the field in SFDC and then have it sync over to MKTO (typically the sync happens automatically). I have not seen the new SFDC field sync over to MKTO. Do I need t...

Discussions

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inactivity filtering for smart lists

by stacenic 08-20-2020

hey! Has anyone found a way to see how many records in their system has not opened the last number of x emails or haven't opened an email in x amount of time? we are trying to exclude anyone from email campaigns who hasn't opened an email in the last year, or the last time they opened an email was b...

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