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Hi Elena, we tried that to find a unique identifier (like what Jenn suggested), but since our SFDC team was doing the merges, it was hard to implement one (they're using a tool to do the merges). Instead, I was able to pull a SFDC report to determine leads that had been merged. From there, I took th...
Hi Greg - You're right "schedule" is the wrong word to use, in this case. Thanks for deciphering and sending along the idea!
Thanks, Jim. We do have scheduled batch campaigns that run. Ideally, we're looking for ways to turn on/off triggered campaigns after a certain timeframe. We'd still need it to be triggered, as an immediate flow action is required, but after the event (in this case) takes place, the ability to set a ...
That's a great idea, Jenn! Right now, our SFDC team is performing the merges, but we may be able to add a unique identifier on merged leads. Thanks!
Hi everyone!Like many Marketo users, we have various triggered campaigns for different types of programs. Most recently, we've run into problems with triggered campaigns running after an event has occurred for reasons of merging, data appending, etc. Has anyone discovered a way to easily "schedule" ...
Hi Elena - We're having the same experience. We're trying to determine the best way to filter out these leads who have already been through the program (prior to being merged). Have you found any workarounds?
That's correct! If they weren't marked 'Registered' and not synced to GTW, when trying to access the webinar via the ID, they'd be required to fill out a GTW form. Here's a sample section of a confirmation email in reference to my post above (we hyperlink the {{member.webinar url}} token, and use a ...
Hi Shirleen! If they received the confirmation email while the sync was disconnected, they most likely didn't receive the access link - if you use the {{member.webinar url}} token. We include the webinar ID in the confirmation emails, too, so someone can login using the ID, if the access code doesn'...
Thank you! After a few tries, it worked. I had to log back into to GTW via Marketo so it'd remain active. Appreciate all of the help!
Thanks for the replies, all! Michael Florin it looks like the integration was broken. The sync is now active and I'm working to manually change the statuses to "Registered." Is there a best course of action to do so? It looks like they're still stuck in the "Registration Error" statusI also found t...