Marketo Employee
Joined the community 04-05-2019
Marketo Employee
Product Manager
Bangalore, India
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Dynamic Chat use Munchkin Cookie itself, if you already use munchkin JS and show visitor popup to accept cookie policy then you are good with the same
9207 0 2
Discussions -
by
Sreekanth_Reddy
12-17-2023
@Mark-Knight Good point and valid use case. We will create an option at a dialogue level, whether you want a specific dialogue to be shown once or every time to visitors. We will work on it and deliver it in Q1 2024.
5699 1 0
Discussions -
Hello @TK9 Great question. We are working towards introducing "Agents Online" option both in dialogue targeting and conditional branching which is exactly for these usecases. Right now, you can configure the global fallbacks when an agent is not available.
1213 0 2
Discussions -
by
Sreekanth_Reddy
09-11-2023
Hi @kpiland , Please find the responses below:- How does the prospect get notified of the scheduled event, beyond the date/time that is listed in the conversation window?>> Prospect will get an email along with a calendar event. This email contact can be configured in the Calendar settings page with...
760 0 0
Discussions -
Hi, How can we flag and pass key chat engagements to Sales?
5560 0 1
Discussions -
by
Sreekanth_Reddy
06-22-2023
Hi @Arturo_Olivares , Thank you for raising. Does it work if you try it on any different machine (maybe mobile?). If it works on other devices, can you check timezone settings? if not please reach out to us, happy to debug.
2562 0 0
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Absolutely! You are spot on with our next line thought. Do you think we should provide option to the customers: a) Have the option to select the seconds difference or b) Have the option to select from 0second or 1 second or 2 second difference
5258 0 2
Discussions -
@aisling-keogh There shouldn't be a dependency of allowing popups for Chatbot to appear. If you are still seeing this issue please reach out to us at dynamicchat @ adobe .com
2914 0 2
Discussions -
Hello Nation! As most of you know we have launched "Proximity Pattern" a new identification method for email bot activities. After 2 months of observation and analysis we have seen great results with the proximity pattern. We have seen proximity pattern is able to identify 3x - 5x more bot activitie...
5557 3 10
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