Erik_Heldebro2

Hi Elizabeth,Could possibly be a cross-domain issue if the lead is not identified.Is this problem from already identified visitors (cookied leads) or ones that have filled out a form/clicked a link in an email to the exact page?/Erik

Hi Travis,It's a bit hard to give you tips on a fix if I can't see the live version.My recommendation would be to try media queries for your class as I guess your div has a class .alignleft that you'd want to make changes to when screens are under approx. 480px in width. Although best case might be ...

Hey Mathias,Maybe try to access the YouTube API, found example below here: https://developers.google.com/youtube/v3/getting-startedI'd see it as similar to the GA API access to Get/Post specific data via Webhooks between GA/Marketo.Example:URL: https://www.googleapis.com/youtube/v3/videos?id=7lCDEYX...

Hi Sandy,If you are using a My Token you can always check where you are sending the email from. Whichever program is sending the email will have either a defined or inherited My Token {{my.Email sender signature}}. If you can't see which program is sending it try opening a lead ID that received it, ...

No problem Tylee, happy to help!

Hi,No you're right they shouldn't be in the list if they don't meet the criteria but in this case you added a trigger and you should only see an update once this comes in. If there are currently members maybe it's because this is a Smart Campaign already in use?Having two triggers does not combine t...

Hi,When creating Email Templates in the new 2.0 with variables I added Local Variables to each module for both the link and the utm tag.Here's an example:Variables defined:Edit: The new program token for name can also show the program name from where the traffic came from, works good if you have a g...

Hi,By clear do you mean empty it? If it says "Unassigned" it means you have not yet added a Poll there. If it is unassigned it should show up as a blank space in the template.If there is a poll there, maybe try refreshing the page and try clearing it from the actual space it is occupying instead of ...

Hi Tylee, If you want to combine the two with each other I'd recommend using a filter for one of the two. If you're using a naming convention it could be kinda simple to make a trigger Clicks link in email (at least 2 times) email contains "Insert root of Eng program name" with a filter that is basi...

Hi Laura,Yeah, like Jim mentioned, setting up customization would be on the template level.If you, or anyone you know has HTML/CSS knowledge you can add local (module-level) variables for controlling all these kinds of customizations straight from the email editor./Erik