Tom_Kerlin2

Tom_Kerlin2
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Date Last Visited
‎10-29-2024 04:04 PM
Level 8
Joined the community 13-11-2014
Rank Icon Level 8
Marketing Automation Manager
USA
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  • Re: Editing a Table in an Email
    by Tom_Kerlin2 name dot 05-03-2017

    Try clicking inside the cell that makes up the first column, then click on Cell Properties where you can change to a percentage width (Screenshot is below). Repeat steps for the second column.As an example, if the first column is 70%, then the second column would be 30%. The columns should equal 100...

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    Discussions
    4990 1 1
  • Re: Editing a Table in an Email
    by Tom_Kerlin2 name dot 04-26-2017

    Not sure if this helps, but I find it easier to edit the width of table columns by assigning them a percentage (%) in the WYSIWYG editor. Assigning specific table dimensions using pixels can be tricky if you're not very familiar with the email template.

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    Discussions
    4989 1 3
  • solved badge DNS Blacklisted by uceprotect.bad Meaning?
    by Tom_Kerlin2 name dot 03-22-2017 quickview

    Hello,After checking a client's activity details (and pulling a smart list), I'm noticing that there are a sizable portion of people that have been email suspended with the following error message: 554 5.7.1 DNS Blacklisted by uceprotect.badIs uceprotect considered a bad blacklist? Marketo support c...

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    Discussions
    4955 0 1
    Marketing: Analytics and Metrics
  • solved badge Re: Suppressing Soft Bounces (Any email min. 3x) Encouraged?
    by Tom_Kerlin2 name dot 03-19-2017

    Thanks Sanford,Related to the same suppression smart list I brought up on initial question, but does it make sense to Marketing Suspend leads that have experienced multiple Hard Bounces? I have a recurring batch campaign that will suspend emails with multiple Hard Bounces, but after the first hard b...

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    Discussions
    13116 0 0
  • solved badge Re: Suppressing Soft Bounces (Any email min. 3x) Encouraged?
    by Tom_Kerlin2 name dot 03-19-2017

    Hey Greg,That same smart list also suppresses any leads that have an Email Invalid, Black Listed, Marketing Suspended or Unsubscribed status set to 'true.' But is this even necessary, since Marketo will supposedly exclude these people from a send automatically? Can an email hard bounce and not be ma...

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    Discussions
    13116 0 1
  • solved badge Suppressing Soft Bounces (Any email min. 3x) Encouraged?
    by Tom_Kerlin2 name dot 03-16-2017 quickview

    Hello,I use a smart list to suppress leads who have soft bounced a minimum number of 3 times for any email sent to them (A lead can only soft bounce 1 time per email, so this would be any 3 soft bounces for any set of emails ever sent to a recipient?). Is this encouraged for all sends? I wasn't sure...

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    Discussions
    13703 0 5
  • Re: Managing a Large List of Hard Bounces
    by Tom_Kerlin2 name dot 03-16-2017

    Thanks Josh! Maybe 35k isn't large compared to your database size, but this counts for 18% of our total database. Is there a certain percentage where we should be more concerned? And maybe our CRM, where lists are being pulled from, needs to be cleaned along with scrubbing the lists prior to import?

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    Discussions
    2402 0 0
  • Managing a Large List of Hard Bounces
    by Tom_Kerlin2 name dot 03-15-2017 quickview

    Hello,Is there a quick and easy way to analyze a large list of hard bounces? My Bounced Email Addresses system smart list contains 35,000+ emails with email invalid set to true. I'd like to find a way to quickly analyze and differentiate between the emails that are likely "true" hard bounces and the...

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    Discussions
    4142 0 2
    Lead Management Reports & Analytics
  • Marketo-GoToWebinar | Failed API Error: Webinar with specified key doe...
    by Tom_Kerlin2 name dot 03-09-2017 quickview

    Hi,I'm currently experiencing sync errors with my Marketo webinar programs that are synced up with GoToWebinar.In Launchpoint, the status of my installed service is "failed", and the details are as follows: FailedAPI Error: Webinar with specified key does not exist.Has anybody experienced an error l...

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    Discussions
    5512 0 7
  • Need Help Understanding Various Source Tracking Fields
    by Tom_Kerlin2 name dot 03-01-2017 quickview

    Hello,We're working on standardizing source tracking fields, and as I read through the articles there appears to be a number of fields that sound very similar yet supposedly are set up to do different things. A few of the source tracking fields I've come across are listed below...Original Source Inf...

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    Discussions
    2431 0 2
    Lead Management Reports & Analytics

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Date Registered ‎11-13-2014 09:01 AM
Date Last Visited ‎10-29-2024 04:04 PM
Total Messages Posted 274
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