Thanks Natalie! I'm referring to a "my." type of token, for example: {{my.Alert-Type}}. I know how to add the token to an email, I just want to go to where the token itself is setup, for example, where is this my.alert-type token setup so that I can see where it pulls the information from? Like, I know that in a webinar event program, I click on the program, and go on My Tokens and it allows me to edit or add tokens there, so i know what type of value the token is pulling and where it pulls from. I want to know where the "{{my.Alert-Type}}" token pulls the Alert-type from --does that make sense? I think it's a matter of me not understanding properly, but i know that it must be setup somewhere kind of like how I setup the webinar tokens.. I found this article but it still doesn't really explain where these tokens can be. They are definitely not on the folder or program level. 😥
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