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Marketo Customer Care Rated Outstanding by TSIA for third consecutive year! Marketo® Customer Care ’Rated Outstanding’ by the Technology Services Industry Association for the third consecutive year! Yay! Starting 2018 in style! First, I would like to thank our Customers, for the continued partn...
NOTE: As of late-2019, a Secured Domains 'base' offering is now automatically included in all new customer subscriptions, and existing customers upon next renewal. This secures your first landing page domain and first tracking link domain. To make any domain changes, or purchase coverage for additio...
Hi Dan StevensThe change to Munchkin V2 isn't tied to the move to the Google Cloud. Our Engineering teams identified some blockers that prevented the migration and have been working to resolve those since then. Many of those blockers are resolved, but I don't have enough detailed info to say exactl...
Dear Valued Customers, This is a Root Cause Analysis for the service issue that occurred on November 20, 2017. Beginning at 12:10 PM, our systems experienced a network server disruption that limited the ability for users to log in to the Marketo platform. All Marketo services have been fully restore...
Hi all. Sorry for the inconvenience that system slowness can cause. I can appreciate the frustration. I wanted to just make one note here. This discussion thread has been open for about 3 months now. The original issue at the beginning isn't the same occurrence as the others mentioned along the way....
Hi Melody,I'm sorry to hear that you had a bad experience with one of our Support Engineers this morning. I've found the records of your cases from your calls and wanted to make sure you got the right answer.It looks like on the most recent call, our Support Engineer was able to correct the wrong i...
Hi Steph AndersonChrome's update will apply to all web pages, including your Marketo landing pages. If you have an SSL cert in your own website securing those pages, your visitors won't get that warning from Chrome. However, your Marketo pages aren't hosted on your website, so they wouldn't have th...
Greg, Can you test it again? Should be working, just need to confirm.Thanks,Mike
Greg, everyone,If you're currently logged into Marketo, please stay logged in and don't log out. This may be a bigger issue that could affect login access in certain countries, but only within the EMEA region. More info to come.Mike
Grégoire MichelYou're right. It's working in the US but our EMEA team is seeing the problem also. Thanks for tagging me on this. I'm getting our Ops team working on it right now.-Mike