Mike_Reynolds2

That's the tricky part. We had two different versions of expected behavior. Then due to an issue found during initial deployment of this configuration change, a patch went out to fix the Lead Score relationship with SFDC, and it seems like that then affected the behavior of all other custom score fi...

Mia Whitfield​I'd expect the record lock to occur during the update between Marketo and SFDC, but from the sounds of it, it's happening on records even after the Marketo update has completed, is that correct? As in, the update to the SFDC record goes through (it would help to check activity history ...

Greg,Still looking into this one. I'd wait to implement a permanent solution just for a little bit until we can get a conclusive answer back on expected behavior.-Mike

Just so you know, I'm still looking into what the expected behavior is with those custom score fields. Like I mentioned in the other post, this is a strangely complicated one. More info to come. Thanks,Mike

I'm checking with our Product team on this directly. This same question seems to have been going around a few times in the past and I keep getting different answers on what is expected behavior. Once I have more conclusive info, I'll let you know.

This is a strangely difficult one to answer. I'm checking with our Product team directly on this one. I'll let you know when we have a conclusive answer. -Mike

That's odd. Probably ought to Contact Marketo Support at this point so it can be looked at in detail.

Greg,No, definitely don't install the MLM package. It's been removed from the AppExchange so it shouldn't even be available any more, but some people still apparently have a direct link to it bookmarked. Just install the MSI package alone.Mike

Mia Whitfield​​ The installation process has been updated to avoid the MLM package, but since you've got the MLM Package installed by using the older links to it, however it got installed, then it would fall within the configuration change here. The fields would be there and would need to be recreat...

Hi Jason Hamilton​ Yes, you'll definitely want to make sure you're using the API names just as they're given in the doc. Adding Marketo Fields to Salesforce Enterprise/Unlimited Edition The "mkto71_..." piece is used at the start of all of the fields, but isn't just a placeholder--it's part of that ...