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Eri_Shimomura1
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Date Last Visited
03-30-2020
09:00 PM
Level 5
Joined the community
16-11-2015
Level 5
Tokyo
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Re: Marketoカスタマーサポート利用方法
by
Eri_Shimomura1
in
Getting Started Discussions
06-27-2019
Latest Post
06-27-2019
by
Eri_Shimomura1
Taishi Yamadaさん、ありがとうございます!
0
0
9890
Re: 正規サポート連絡先(オーソライズドコンタクト)の管理
by
Eri_Shimomura1
in
Help Feedback Discussions
06-27-2019
Latest Post
06-27-2019
by
Eri_Shimomura1
Taishi Yamadaさん、ご期待に沿えず申し訳ないのですが、1つのサポート契約に対してお一人のCustomer Adminを設けるようにさせて頂いているとのことでした。
0
0
13012
Re: 正規サポート連絡先(オーソライズドコンタクト)の管理
by
Eri_Shimomura1
in
Help Feedback Discussions
06-26-2019
Latest Post
06-26-2019
by
Eri_Shimomura1
Taishi Yamadaさん、ご質問の点、カスタマーケアの部門に確認しておりますのでお返事までどうぞお待ちください。
0
0
13012
サポートケース利用方法
by
Eri_Shimomura1
in
Help Feedback Discussions
06-26-2019
Latest Post
06-30-2020
by
Tsuneko_Ogawa
サポートポータル(マイケース)へのアクセス方法とケース登録方法をご案内します。 ※リニューアルしましたサポートポータルに合わせて登録手順内容をアップデートしました。(2020/4/8) ※ マイケースにアクセスできない場合は弊社カスタマーケアまでご連絡ください (ご連絡方法の詳細はこちら)。マイケースにアクセスできないけれど、新規ケースの登録をされたいという...
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0
7875
正規サポート連絡先(オーソライズドコンタクト)の管理
by
Eri_Shimomura1
in
Help Feedback Discussions
06-25-2019
Latest Post
06-27-2019
by
Taishi_Yamada
Marketoサポートにアクセスするには、Marketoユーザー権限とは別に「正規サポート連絡先(オーソライズドコンタクト)」権限が必要です。オーソライズドコンタクト設定は、お客様のサポートポータルにおけるカスタマーアドミンにより可能です。カスタマーアドミンとオーソライズドコンタクトカスタマーアドミンオーソライズドコンタクトに追加したり、リストから削除したり...
2
4
13933
Marketoカスタマーサポート利用方法
by
Eri_Shimomura1
in
Getting Started Discussions
03-11-2016
Latest Post
06-27-2019
by
Eri_Shimomura1
Marketoサポートの利用方法や製品情報を探して頂く際の便利なリンクについてご案内いたします。お知りになりたい項目をクリックして内容をご覧ください。
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Public Statistics
Date Registered
11-16-2015
03:48 PM
Date Last Visited
03-30-2020
09:00 PM
Total Messages Posted
46
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1
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