Grace_Brebner3

Level 10

Joined the community 25-06-2017

Level 10

Auckland, New Zealand

Director of Client Strategy - APAC

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Re: Leads added to Engagement Program but nothing going out

by Grace_Brebner3 in Product Discussions 10-31-2017
Latest Post

Hey Alex - when you say "from what I can tell", what are you looking at?A few things to check:Are these net-new emails that these 500 people have definitely never been sent before?...
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Re: Drip Campaigns

by Grace_Brebner3 in Product Discussions 10-24-2017
Latest Post 10-24-2017 by Grace_Brebner3

To jump in, I would add caution on using "remove from program" as it will result in that individual no longer showing in program performance reports for that nurture - which is not...
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Re: Email Tracking Issue - Some emails work and some don't

by Grace_Brebner3 in Product Discussions 10-20-2017
Latest Post

Glad to have been able to solve this quickly for you - but it's a shame you weren't able to get that info from Marketo support; they should be aware that this is a common cause for...
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Re: Email Tracking Issue - Some emails work and some don't

by Grace_Brebner3 in Product Discussions 10-20-2017
Latest Post

Hey Danny Tran - do you happen to know whether this set of links is being filled through a token?This is a common issue when using tokens to fill links; you have to put the http:/...
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Re: Live events

by Grace_Brebner3 in Product Discussions 10-17-2017
Latest Post 10-17-2017 by Grace_Brebner3

Your smart list rules look fine to me (yes the front section screenshot says "any" but it has the qualifications for the specific program under it so I don't think there's an issue...
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Re: Live events

by Grace_Brebner3 in Product Discussions 10-16-2017
Latest Post

Agree with Josh, sorry Jennifer - we need more information to help you identify the issue. Are you saying that the 72 people in the screenshot should not qualify?It's likely that e...
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Re: MCE Test examn

by Grace_Brebner3 in Product Discussions 10-02-2017
Latest Post

Hey Raul Ocana,There used to be a test exam for the previous iteration of the MCE exam, however since the exam changed significantly this year that test is no longer available. Th...
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Re: Forms, how short is too short?

by Grace_Brebner3 in Product Discussions 10-02-2017
Latest Post

Hey Savina Angel,There's really two competing points here: conversion vs quality of leads. You're generally going to find that improving your conversion by shortening the form is ...
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Re: Naming & Organisational Conventions - how do you do it?

by Grace_Brebner3 in Product Discussions 10-01-2017
Latest Post 10-01-2017 by Grace_Brebner3

Hey Jeff, thanks for passing that link along - super helpful post which definitely confirms a lot of the thoughts I've put to paper.
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Re: Naming & Organisational Conventions - how do you do it?

by Grace_Brebner3 in Product Discussions 10-01-2017
Latest Post 10-01-2017 by Grace_Brebner3

Thanks for your thoughts Gerard - I've never considered including the creator's initials in a naming convention. Interesting idea, I can see how it would be beneficial with that ma...
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