Grace_Brebner3

Grace_Brebner3

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Date Last Visited
‎05-16-2024 12:06 AM
Level 10
Joined the community 25-06-2017
Rank Icon Level 10
Director of Client Strategy - APAC
Auckland, New Zealand
  • Re: Outlook header text not rendered properly

    Hi Maci, There are a number of reasons why this might have happened, unfortunately emails can render pretty wildly different across different browsers, devices and clients. Outlook is a bit of a notoriously difficult one. For us to be able to help you, we'll need you to let us know what version of ...

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  • solved badge Re: Resend email 2 weeks after non-open of a smart campaign email

    Hey Sophia, This is totally doable, but because you can't use "between" with date non-specific options, the way to do it is using separate filters to handle each piece of the pie. You could do this with an email send filter or an added to list filter - in your case with such a short time frame, the...

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  • solved badge Re: Forward to a friend

    and then @SanfordWhiteman comes in with the wizardry... this is amazing.

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  • solved badge Re: Forward to a friend

    Unfortunately not - and this is the biggest limitation and probably the primary reason why people don't use the forward to a friend feature; you don't get to control those details.

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  • Re: Email template help: Modules preview

    Seconding what @JD_Nelson said, this is usually the case in my experience 🙂

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  • Re: Flow setup to static list who did not open

    Hi @timponen,There are two key considerations here:Firstly, Marketo will automatically block people with certain field values on email sends (unless operational). If members of this list were blacklisted, unsubscribed, or had any of those other blocked values (you can find them all in Marketo Docs) ...

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  • Re: Dashboard and E-mail Performance data discrepancy

    Glad to hear you found the issue @Fernando_Lysco 🙂 If my original response helped solve your problem it'd be great if you could mark it as correct; it'll make this thread show as resolved and help others searching community with similar issues!

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  • Re: Dashboard and E-mail Performance data discrepancy

    Hi @Fernando_Lysco - reports sometimes do have discrepancies, but the ones you're seeing are significant enough that I'd say something else is going on here. Your first port of call should probably be double checking that the report you're looking at doesn't have any additional filters applied to it...

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  • Re: Email Appearance Discrepancies Amongst Email Clients (ie: Gmail, O...

    Yeah, exactly what @SanfordWhiteman says - you can't make them look the same, you can only make them look as good as they can in any given client given that client's specific... let's say environment rather than limitations 🙂 You might find a post I wrote in the Champ blog helpful on this subject 5...

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  • solved badge Re: Google Data Studio

    May as well jump in seeing as no-one's come in with magic solutions here yet... We do a lot of business reporting with Data Studio. I'm not aware of any tool that integrates between Marketo & GDS. Unexciting as it may be, we just have a bunch of smart list/report subscriptions set up and then push t...

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Public Statistics
Date Registered ‎06-25-2017 03:49 PM
Date Last Visited ‎05-16-2024 12:06 AM
Total Messages Posted 560
Likes Received 687
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