Grace_Brebner3

Hey Lucas,People will show as blocked from email if any of the following fields are marked as true:Marketing SuspendedUnsubscribedEmail InvalidBlacklistedEmail Suspended (in past 24 hrs)Or if they just have no email address.You can inspect the blocked people (either by clicking on the hyperlinked "X...

Good digging Definitely not a limitation of Marketo; I personally use font-face references. It's possible that there is an error in there somewhere that's throwing the system off.But worth noting just in case you're not aware - custom fonts themselves do have limitations in email (not in Marketo spe...

Hey Michael, All good, easy mistake to make Generally I do find that the more complex a module is, the slower the editor runs and the more likely you are to have issues like this. But I'm a bit nuts and have some quite complex modules - modules with upwards of 6 elements and 15 variables, etc. So m...

Hey Sequel Agency,Just to start off - it'd be great if you could use your name here rather than generic company names. It's nice for everyone to know who they're talking to (see Community Guidelines )But to answer your question - no, there's nothing in the code that's required in order to enable th...

Natalie's completely right here on the why As another solution though, it's also worth noting that "member of list" runs much faster than "member of smart list" (because it doesn't require the system to rerun an entire other set of rules). This can be a good long term alternative if the smart lists ...

Hey Parth, There's legitimate reasons for either approach, but in my opinion, creating individual programs for each channel would be excessive - & especially so if they're all using the same form, largely serving the same purpose. Rather, I would be tracking the referring UTM through hidden fields o...

I've never seen this before (and use both champ/challenger + local variables heavily).I'd create a ticket with support - this might be one they're better positioned to help you with than community.

It's not necessarily necessary. If that makes sense Basically it depends on how your form is set up, and whether you require any other steps to be completed - e.g., if you need to map an unsubscribe date/history field and aren't using js to do that on successful form submission.So if you don't have ...

I'm glad this is the case; it'd definitely be nice to be able to represent unsubscribes accurately in email performance reports, but 100% agree - "clicked unsubscribe link" ≠ "unsubscribed".

Hi Hayley,I actually do basically exactly this (minus the SFDC part) in my instance. For me, running an instance with multiple brands all on custom unsubscribe fields, it's enormously valuable as it enables me to report on unsubscribe rates using the program performance report (adding channel tag co...