Hey Angela,Next thing I would check would be whether the email asset has been used anywhere else, whether it's possible that these individuals have been skipped because they'd alre...
Hey Angela, There's a few things that could have happened here so you'll need to do some sleuthing with smart lists. Here's the first things I would look to identify in the lists:c...
Hey Megan, Are you getting any error/test send failed reports to your inbox? Are you able to replicate the issue if you try to send a different email? Sometimes sends will fail if ...
Hey Angela, It's not possible for an individual to be in two streams at once within a single engagement program. And, if the emails are the same asset, by default an engagement pro...
Seconding this. Important point to keep in consideration.p.s., If my original response answers your main question, Priya, please mark it as correct so that this thread shows as res...
Hey Tiffany, Once you've tested my solution, if it works, please mark my answer as correct so this thread shows as resolved for others who experience the same issue