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I would still encourage a call with support to run through this one - I'd even encourage having your SFDC admin on the line to rull out any misconfigurations or permissions issues. If the unique email is already in Marketo and you do an upload and have everything mapped then it should update, not cr...
I like it, but until it is built in you can use this method: http://community.marketo.com/MarketoResource?id=kA650000000GtpdCAC