Grant_Booth

Interpreting segments in New Person activity

by Grant_Booth 12-04-2017

Hi all,I'm trying to interpret the lines regarding segments in the New Person activity. Here's an example:For example, the line "Change Segment (key=1021): 1131"It looks like the "key=1021" is the ID of the segmentation, which you can see in the URL when looking at the segmentation in the Databa...

Discussions

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Lead Management
Re: Major Marketo Lag

by Grant_Booth 11-16-2017

Sarah - did you check the campaign members to see if the leads qualified? It seems unlikely the lag would be connected to an email not sending. This topic has been more related to things being a little slower than normal in the interface, for example taking a few seconds longer than normal to load a...

Discussions

3535 2 3
Re: Where can I see our CSM/CAM's contact information?

by Grant_Booth 11-09-2017

I've created an idea here: Like it and comment to it so it appears higher in results!

Discussions

2834 1 0
Make CSM's contact information available via the Community

by Grant_Booth 11-09-2017

I received an email from Marketo yesterday, encouraging me to contact our CSM as a primary point of contact for non-support related issues -- rather than other internal points of contact at Marketo -- and providing their contact information. It was the first I'd heard of who our CSM is. It would be ...

Ideas

2624 16 3
Where can I see our CSM/CAM's contact information?

by Grant_Booth 11-09-2017

I received an email from Marketo yesterday, encouraging me to contact our CSM as a primary point of contact for non-support related issues -- rather than other internal points of contact at Marketo -- and providing their contact information. Is there a way to also see this person's information in th...

Discussions

3184 0 3
Re: Ability to CC people on "Send Email" flow action

by Grant_Booth 11-02-2017

Or *almost* identical - the links would be the ordinary links instead of tracking redirects

Ideas

3995 0 0
Re: Ability to CC people on "Send Email" flow action

by Grant_Booth 11-02-2017

Have you considered using a Send Alert flow step to accomplish this? I'm not sure it would legally qualify as a BCC, but it seems like it would be functionally the same - sending an identical email to an address of your choice.

Ideas

3994 0 1
Re: Custom objects question

by Grant_Booth 10-09-2017

Are you already updating the records in batches (one call, many records) rather than a separate API call to update each custom object record? You sound like you would've already been on top of that, but it's the only thing that comes to mind besides increasing the API limit.

Discussions

2085 0 1
Re: Uploading a static list without overwriting current contact

by Grant_Booth 10-06-2017

Hi Kevin, unfortunately...no. Messing up a list import is as painful as it gets. Are you sure it was bad data that you imported? May not be a big deal. If you had a column misalligned or something (i.e. names not matched correctly to email addresses) you can just correct the list and then reimport i...

Discussions

3504 0 0
Re: Uploading a static list without overwriting current contact

by Grant_Booth 10-02-2017

Hi Kevin,Unless something is broken (cross your fingers) Marketo should not be making a duplicate - it will dedupe automatically based on the lead's email address. If it's creating duplicates I recommend making sure there aren't any leading or trailing spaces in the email address column of your list...

Discussions

3504 0 3