Grant_Booth

Customer who didn't know their CSM had left and was unable to get in touch with their new one:Jessie Kitajima on LinkedIn: “Dear Marketo or anyone, really... I… Come on, Marketo! Put the info in the interface! We shouldn't have to pray for an email about who our CSM is.

I see your thinking Bruce, but if they're marked as exhausted, that guarantees they already got all of those emails. So you don't need to confirm they *did* receive an email more than 180 days ago, just that they did *not* receive one of the emails in the past 180 days. I try to set up activity filt...

Hi Bruce,I believe you want to use "Not Was Sent Email" rather than "Was Sent Email". The former will make sure they were NOT sent one of the listed emails during the specified timeframe, where as the latter makes sure they WERE sent the email during that time frame.HOWEVER - be aware that an engage...

If an email address hits a spam trap, I believe Marketo unsubscribes it globally, but I'm unaware of a process by which they remove the address from all Marketo databases by lead request.

Ahhh my misunderstanding, sorry about that. Good luck!

Hi Victor,If the Email Address is hidden on a Marketo form, it will always create a new lead if the person's browser isn't already cookied. I strongly recommend against ever using a Marketo form without the Email Address field visible.To be honest, your use case doesn't sound like what Marketo was d...

Yep, sounds like a spam bot. I suppose it could be someone disabliing javascript in their browser and trolling you, but it seems pretty unlikely.I would recommend:1. Replace it with a new form. Forms 1.0 is an old product which (I think) is no longer officially supported. It's only even an option in...

If it's a marketo page, you can edit the URL to match the old one: Change the Landing Page URL - Marketo Docs - Product Documentation Or, perhaps try a redirect rule: Redirect a Landing Page - Marketo Docs - Product Documentation If it's not a marketo page though, you would need to have your web tea...

It's optional for email templates though:Email Template Syntax - Marketo Docs - Product Documentation

Are you saying that your CSS gets dropped from the template code? Or that it doesn't appear to be getting applied? Assuming the latter, that means there's other CSS outside that editable section which is over-riding it. When I run into that problem, I generally either use !important after the rule t...