Grant_Booth

Update: you can't find the segment names via the interface (as far as I can tell), but it's easy to pull via the REST API using the segmentation ID. http://developers.marketo.com/rest-api/endpoint-reference/asset-endpoint-reference/#/Segments For the above example, GET /rest/asset/v1/segmentation/10...

Or - alternatively - the lead doesn't have a first name. I recommended giving an actual default instead of leaving it as "edit me". For example:{{lead.First Name:default=there}}So if the value is empty it will say "Hi there," instead of "Hi ,"

Does your instance have a custom field "FirstName" which is a duplicate of the standard field "First Name", which perhaps synced into Marketo from your CRM? Either your token is malformed (should be "First Name") or it's the wrong field and the value is empty.

Hi Katie,If you are integrated with SFDC or Microsoft Dynamics, that data should already be available. If not, and if the database you're pulling from doesn't support it's own integration with Marketo, you would indeed need to pull it in using an API. http://developers.marketo.com/rest-api/lead-data...

Sarah - did you check the campaign members to see if the leads qualified? It seems unlikely the lag would be connected to an email not sending. This topic has been more related to things being a little slower than normal in the interface, for example taking a few seconds longer than normal to load a...

I've created an idea here: Like it and comment to it so it appears higher in results!

Are you already updating the records in batches (one call, many records) rather than a separate API call to update each custom object record? You sound like you would've already been on top of that, but it's the only thing that comes to mind besides increasing the API limit.