Grant_Booth

Ahhh my misunderstanding, sorry about that. Good luck!

Hi Victor,If the Email Address is hidden on a Marketo form, it will always create a new lead if the person's browser isn't already cookied. I strongly recommend against ever using a Marketo form without the Email Address field visible.To be honest, your use case doesn't sound like what Marketo was d...

Yep, sounds like a spam bot. I suppose it could be someone disabliing javascript in their browser and trolling you, but it seems pretty unlikely.I would recommend:1. Replace it with a new form. Forms 1.0 is an old product which (I think) is no longer officially supported. It's only even an option in...

If it's a marketo page, you can edit the URL to match the old one: Change the Landing Page URL - Marketo Docs - Product Documentation Or, perhaps try a redirect rule: Redirect a Landing Page - Marketo Docs - Product Documentation If it's not a marketo page though, you would need to have your web tea...

It's optional for email templates though:Email Template Syntax - Marketo Docs - Product Documentation

Are you saying that your CSS gets dropped from the template code? Or that it doesn't appear to be getting applied? Assuming the latter, that means there's other CSS outside that editable section which is over-riding it. When I run into that problem, I generally either use !important after the rule t...

I recommend a campaign to reset the field value.Smart List: Unsubscribed = trueFlow: Change Data Value 'Unsubscribed' -> false Change Data Value 'Unsubscribed' -> trueThat would take everyone who is currently unsubscribed, switch to false and then back to true. That should cause the true value to...

Update on this: it looks like this feature is older, but is supposed to be opt-in? HTML Encode Tokens - Marketo Docs - Product Documentation We are quite certain we did not enable it. Do others see this feature has been enabled in their instance without opting in to it?

Hi Sarah,I assure you that I did not intend to imply that you weren't familiar with your own instance. In my experience though, smart list processing and interface lag are pretty separate. As I'm sure you know, there can be a lot of little "gotchas" that prevent people from qualifying for a campaign...