Matt_Stone2

It's probably set as the default value in Salesforce for your lead status. I would check in your lead field setup in SFDC and see if that's the case. Otherwise you might have a workflow rule, trigger, or something else firing on the SFDC side.You might also have a trigger campaign on the Marketo sid...

Did you try decoding them in advance as individual variables like I showed above?

Hi Adam -- did Kenny's answer work for you? If not, you could try decoding each token individually up top, then using the decoded versions however you see fit.So just above your code you'd have:var product = "{{lead.primary-product}}";var decodedProduct = $('').html(product).text();var campaign = "{...

We used ON24 previously and I never attempted to send the reminders through Marketo, I always used the native system with the platform.

All the history recorded while anonymous should convert over to when the lead becomes known as long as the activity was done while cookied. If the lead browsed your site on a different computer/browser or with cookies disabled/incognito mode and then converted on a form, you wouldn't get any of thos...

You could use an attribute selector, but it won't help you with older browsers: http://www.w3schools.com/css/css_attribute_selectors.asp

You should be able to control this with the CSS, though it will probably take an effort across different email clients. I'd start here and look at { hyphens: } in particular. https://kenneth.io/blog/2012/03/04/word-wrapping-hypernation-using-css/

I was in your same shoes last year and I opted to only attend the Marketo University portion. I had a few years of experience with a competing MA product, so I was more in need of translating what I already knew into Marketo-speak, and the university did help with that.