I like Chris's idea of using tasks. I would be careful about using it for high-volume activities such as web page visits, it's going to clog up your campaign queue and eat up SFDC ...
I'd (gently) ask what they're looking to get out of these metrics. They're really considered "vanity metrics" in marketing. Overall they'll give you a pulse on how your email marke...
We use UTM fields extensively to track what's driving program membership, then we have a Process Builder that puts the UTM fields on the Campaign Member object.
I love tokens! Here's my game-changer: number your tokens. That way you can group similar tokens together in sections, and you can control the order in which they appear in the tok...
What's the cadence of emails? Nurtures are designed for sending on certain days/times every week. If you need more customized timing (such as send first email when user is created,...
I haven't played with it yet, but I think it's a great option for webinars and events as a replacement for "burner fields". For example:
- Questions asked on a webinar registration...
What tool is generating the invoices? Can it send and track them?
Also I feel obligated to point out that email open and click data is notoriously unreliable and doesn't necessari...
MSI is meant for sending a Marketo email template (such as a webinar invite, or an event follow-up) from a rep to someone 1:1. You can pull in person tokens but that's about it for...