Lucas_Metherall

Well, I looked in MKTO for people with @outlook.com, and found that almost 1,000 opened the email, which means that more received it, which then means the issue most likely lies with 250ok's reporting. Thanks for helping me narrow it down.

I can't share the screen shot here, but yes, despite the positive scores, 100% Spam, according to 250ok. We ran a spam test of the same email yesterday and again Outlook did not like it. So it seems isolated to two emails that we have sent, as others have been delivered/opened.

I got this from X-MS_Exchange X-MS-Exchange-Organization-SCL: -1X-Microsoft-Antispam: BCL:0;X-Forefront-Antispam-Report: CIP:185.28.196.157;IPV:;CTRY:IE;EFV:NLI;SFV:SKN;SFS:;DIR:INB;SFP:;SCL:-1;SRVR:DM5PR18MB1642;H:marketo.worldanimalprotection.org.au;FPR:;SPF:None;LANG:en;

I love it when you ask me to do these things, it's a real stretch of what I'm familiar with. I sent this earlier but appears to not have 'sent':Received: from DM5PR18CA0050.namprd18.prod.outlook.com (2603:10b6:3:22::12) by BY5PR18MB3137.namprd18.prod.outlook.com (2603:10b6:a03:1a6::14) with Microsof...

I would really love to but I have no idea where to find that. Could you point me in the direction?

Our 250ok dashboard is giving green ticks for DKIM and DMARC, and SNDS, but yes, it is a new IP address.

I had a look and yes, there were about 4,000 people with Outlook/Hotmail that receieved emails in the same time period, within a day of the email that generated the soft bounces.

To be clear of your question - you are asking if these bounces represent all email sends to outlook infrastructure, to identify if Outlook was accepting some emails but bouncing these ones? To query that I should ask MKTO for sent NOT bounced (OR dellivered) email (any) in [time period] address cont...

No, a dedicated. We use it for Aus/New Zealand, but it is separate from all other countries in the org.